The second-hand marketplace Shoppers Share Anger Regarding Sizing Changes

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

This online marketplace has updated its sizing categories for women's and children's garments failing to inform every member regarding the update.

Online Platforms Reaction

Countless users and merchants have taken to social media stating that platform listings now display a different size category than originally posted because of the remapping.

The company said the revised method more closely matches other platforms.

They have suggested members to check their listings and manually change the size if necessary, which has left users frustrated.

Size Classification Updates

Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.

User Accounts

A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Required Changes

Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.

Service Background

The service features exceeding 100 million users, including 18 million in the UK.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.

Stanley Leon
Stanley Leon

A seasoned IT consultant with over a decade of experience in digital transformation and cloud computing.